Stakeholder engagement

The first ninety days, week by week.

Three phases, borrowed from SDCOE's own LCAP Development Series. Underneath each one runs a human-centered design cycle: discover, prototype, iterate, scale. Procurement follows the evidence. It does not lead it.

The prompt asked for an approach to the first ninety days of stakeholder engagement. This is that approach in full: who is in each session, what method each week uses, who owns it, and what each phase has to produce before the next one starts.

DAYS 1 TO 30 · DISCOVER Reflect and Learn Listen, inventory, baseline. Deliverable: Readiness Baseline DAYS 31 TO 60 · PROTOTYPE Design and Align Co-design studios, guardrails, capability map. Deliverable: Draft Guidance DAYS 61 TO 90 · ITERATE, SCALE Develop and Refine Three pilots, measured. Publish what failed. Deliverable: Board-Ready Recommendation CONTINUOUS IMPROVEMENT · THE LOOP BACK Discover, prototype, iterate, scale. Then discover again.

Three commitments that shape everything below

  • Evidence before purchase. Any procurement in this window follows the readiness baseline rather than preceding it. If we lead with tools we will have bought something before we know what we need. When the evidence says buy, we buy well.
  • Labor partners and families in week two, not week ten. The sequencing is the design.
  • Existing staff time and existing convenings. No new headcount is proposed. Board Goal 4 is to maximize human and operational resources, and the county's fiscal environment does not permit anything else.
Three adults in a listening session in a school library
Phase one happens in rooms like this. Classified staff, teachers, families, and labor partners, asked before anything is decided.
A district professional at her desk with a laptop and printed workflow notes
Phase two happens at a desk like this. One task, redesigned by the person who does it, then measured.

Phase one, days 1 to 30: Reflect and Learn Discover

The purpose of phase one is to be able to say, with evidence, where this organization actually is. Nothing in this phase is a decision. The methods are the ones any human-centered design team would recognize: frame the challenge, interview, immerse, look at the extremes as well as the mainstream, then find the themes.

WeekWhat happensMethodOwnerArtifact
Week 1 Charter confirmed with the Senior Leadership Team: scope, authority, what the body does not do, the two-year staggered-term structure. Seats confirmed across the seven named divisions plus Business Services and the Data and Impact Center of Excellence. Opening communication in English and Spanish. Frame the challengeCoordinator with ITS leadership One-page charter. The design challenge in one sentence: who, what change, in what context, with what constraint.
Week 2 Labor partners: a working session, not a briefing, on what would have to be true for members to trust an AI initiative and what must be negotiated rather than announced. Families: through the parent advisory structures that already exist, interpreted, at times families can attend. Students: through the student board members and the monthly student experience panels SDCOE already runs. Interviews and listening sessionsCoordinator with Communications and Equity Session notes in the participants' own words. The first entries in the stakeholder feedback system.
Week 3 Listening sessions in all nine divisions, including classified staff, who use these tools and are almost never asked. An honest inventory of the AI already in use at SDCOE. Not an audit for discipline. An inventory, because the tools are in use whether or not they were authorized. Immersion in each division. Extremes and mainstreams.Coordinator with each division lead Division-by-division inventory. The two ends of every audience named, so the design serves both.
Week 4 Readiness survey against the three levels of the divide: connection and devices, recurring cost, educator capability. A short scan of what districts are already doing, so we build on the ones that are ahead. Themes drawn from everything heard. Find themes. Download the learning.Coordinator with the Data and Impact Center of Excellence Readiness Baseline. Where SDCOE and the county stand on all three levels, what AI is already in use, and what staff, labor, families, and students said.

Phase one deliverable

Readiness Baseline. One document that states where SDCOE and the county stand on all three levels, what AI is already in use, and what staff, labor, families, and students said. Everything in phases two and three is measured against it. It is also the first report to ITS leadership, and the first data in the engagement dashboard.

Phase two, days 31 to 60: Design and Align Prototype

The purpose of phase two is that people build the thing they will have to live under. This is co-creation as SDCOE defines it, which is centering those most affected as design partners rather than as an audience. Everything here is a first version, built to be tested.

Phase two deliverable

Draft Guidance and Capability Map. A guardrails document districts can adopt or adapt, and a role-based map of what 201 and 301 capability actually means at SDCOE. Both marked as drafts on purpose, with the evidence they rest on attached.

Phase three, days 61 to 90: Develop and Refine Iterate and scale

The purpose of phase three is proof. Small, real, and measured, including the parts that do not work.

Phase three deliverable

Board-Ready Recommendation. Plus the one page a superintendent can actually use, which is the real test of whether ninety days were well spent.

Where the posted responsibilities live in the ninety days

The classification lists what this role does. Each duty has a home in the plan above.

Responsibility in the classificationWhere it lives
Coordinate the North Star AI Task Force: convene, agendas, decisions, action items, policy and framework revisionWeek 1 charter; every phase gate; the guardrails draft in phase two
Communities of practice, advisory councils, focus groups, listening sessionsWeeks 2 and 3; communities of practice seeded from the phase-two studios
Professional learning, onboarding resources, toolkits, workshopsThe role-based capability map in phase two; the pilots in phase three
External outreach to families, students, community organizations, higher education, business, laborWeek 2 by design; the industry and higher-education roundtable in phase two; the public convening in phase three
Communications materials: newsletters, webpages, briefings, talking points, video, media responseOpening communication in week 1, in two languages; the phase reports; the deepfake response protocol drafted with Communications in phase two
Stakeholder feedback system: surveys, interviews, public comment, synthesized into recommendationsOpened in week 2, fed every week, synthesized in the Readiness Baseline and the final recommendation
Collaboration across ITS, Innovation, Communications, Equity, Student Services, Legal, HRThe seats at the table, plus Business Services and the Data and Impact Center of Excellence
Monitor state, federal, and national guidanceThe district and guidance scan in week 4; guardrails built on the CDE model policy
Events: summits, forums, convenings, accessibility and translationInterpreted sessions throughout; the phase-three public convening
Engagement metrics, KPIs, dashboards, reports to leadership and the BoardDefined with the Data and Impact Center of Excellence in week 4; reported at each phase gate; the board-ready recommendation
Budgets, grants, contracts, memoranda of understandingBusiness Services at the table from week 1; honest cost in the year-one plan; contract and data-privacy questions answered before any purchase is recommended

Why these phase names

Reflect and Learn, Design and Align, and Develop and Refine are the three phases of SDCOE's own 2026-27 LCAP Development Series. That is deliberate. This ninety-day window sits inside the LCAP development cycle, which means that if the task force delivers on time, districts can write AI access, AI literacy, and professional learning into three-year plans with funding attached, rather than bolting them on afterward. If the window is missed, the next clean opportunity is three years out.

How success is measured

No new scorecard. Four outcomes SDCOE already reports:

OutcomeWhat it measuresWhy this body moves it
Desired Outcome 1Staff who strongly agree they belong at SDCOE and that it builds trustHow this work is done determines whether it builds trust or spends it
Desired Outcome 2Staff who can access professional growth, co-creation, and cross-division collaborationThis is nearly a definition of the task force. It is the primary measure.
Desired Outcome 3Families and partners who say SDCOE co-creates with themFamilies are engaged in week two, and the guidance is built with them
Desired Outcome 7County LEAs improving on the College and Career IndicatorThe industry roundtable feeds pathway design directly

What this body does not do

What comes out of it

Two hubs and one pathway: a Leadership Hub for administrators and board members, a Teachers Hub for teachers, coaches, and students, each moving people from knowing, to literacy, to building with AI, to seeding and scaling what works across the county. The events, the proof-of-practice measures, and the direction we can go are on the main brief.

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